Subscription & Billing

Your plan can control linked exchange or broker accounts, refresh speed, Signal Provider capacity, Copy Signals capacity, Copy Trading Rooms, and Strategy Hub bots.

Two plans may both be active while still offering different room counts, bot counts, or custom pricing options. Always review the limits before you switch.

A free or trial-like plan may let you test the platform, but it can still limit access to advanced tools, account counts, or premium automation features.

If you use a custom plan, your limits may be adjusted by changing specific units such as Signal Provider, Signal Investor, Copy Trading, or Strategy Hub.

When you open the pricing modal, select the plan and billing interval that you want to activate. Depending on your current subscription, this action may switch, extend, or modify your plan.

Before the subscription is confirmed, the platform may verify that your available wallet balance is enough to cover the expected charge.

Before the final action is applied, you may be asked to confirm the selected plan, billing period, action type, and expected charge.

After the charge is accepted, refresh the subscription page and verify that your current plan, included features, and limits have updated correctly.

This tells you which plan is active now. If no plan is active, you should choose a plan before expecting premium features to work.

Your subscription may be billed monthly or annually. Always verify the current interval before extending or switching.

Your subscription period helps you understand when the current access started and when the current cycle is expected to end.

Use the included features list to confirm whether portfolio view, risk tools, copy tools, or automation tools are currently active in your plan.

Before your subscription ends, review your current plan and renew early if you want to keep the same limits and access without interruption.

If your subscription expires, features controlled by the plan may become unavailable, limited, or blocked until a valid subscription is restored.

A monthly subscription usually extends one month at a time, while an annual subscription typically extends a full yearly cycle.

After you renew, confirm that the new end date and active plan status are visible in your subscription area.

Use this when you want to move from one plan to another because you need different limits or feature coverage.

Use this when you want to keep your current paid plan and add more time to it without changing the plan itself.

Use this when you already have a custom plan and only want to increase or change specific custom units.

Select the currency and network carefully. Always send funds on the exact network shown in the deposit flow.

After you send the deposit, wait for it to be confirmed and reflected in your wallet balance before retrying the subscription action.

Your transaction history helps you verify deposits, subscription charges, and other wallet-related events.

A transaction may be pending, processing, confirmed, failed, or canceled. Always review the final status before assuming the charge has completed.

When a subscription change is paid from your wallet, the billing action may appear in your transaction history as a subscription-related entry.

Before opening a billing ticket, review the latest transaction entries, timestamps, amount, and currency so you can describe the issue clearly.

If the platform says you do not have enough funds, deposit more into your wallet and try again.

If the subscription action cannot continue because of authorization, sign in again and retry from your account.

If the platform reports a generic billing error, wait a moment, refresh the page, and try again once before contacting support.

If the plan has not changed and the transaction is not confirmed, do not assume the subscription action succeeded.