Privacy Policy

This policy applies to personal data and technical information processed through our public pages, customer portal, connected trading accounts, platform integrations, support requests, account verification flows, subscription and billing pages, social trading features, and internal security or audit systems.

By using ConeyAlgo , you acknowledge that some features require us to process account details, platform identifiers, configuration settings, system logs, and operational records in order to provide the service safely and reliably.

• Identity and contact details such as your name, email address, username, and support contact data.
• Account information such as login session data, authentication records, subscription status, invoices, renewals, and billing history.
• Connected platform data such as broker or exchange name, platform type, account nickname, account identifiers, server or environment labels, and limited technical metadata needed for integrations.
• Trading-related data such as balances, equity, margin, trade history, performance metrics, drawdown values, strategy settings, signal settings, social trading relationships, and risk-management configurations.
• Technical data such as IP address, browser type, device identifiers, operating system, approximate geolocation derived from network usage, session timestamps, access logs, and security events.
• Support and communication data such as messages, email conversations, support tickets, feedback, attachments, and issue-resolution history.

• Directly from you when you register, subscribe, contact support, connect a trading account, edit profile information, configure strategies, or use social trading features.
• Automatically from your use of the platform, including logs, cookies, session tools, device signals, and security monitoring tools.
• From integrated services or connected platforms when you authorize a broker, exchange, MetaTrader environment, wallet, or other supported service.
• From payment or subscription workflows when processing plan activation, renewals, failed payments, or billing disputes.

• To create and manage your account.
• To authenticate users and secure access.
• To connect supported brokers, exchanges, or trading systems.
• To display dashboards, balances, history, analytics, and account insights.
• To execute platform features such as DCA, automation, social trading, copy relationships, signal publishing, and risk protection workflows.
• To process billing, subscriptions, invoices, and renewals.
• To communicate with you about account status, service updates, support issues, alerts, and security events.
• To investigate abuse, prevent fraud, detect suspicious activity, and maintain audit trails.
• To improve service quality, performance, reliability, and user experience.
• To comply with legal, regulatory, tax, contractual, and security obligations.

Our service may process operational trading information such as balances, drawdown values, trade history, account statistics, strategy parameters, follower/provider configurations, and related performance metrics. We treat this information as confidential operational data and use it only for service delivery, platform functionality, security, troubleshooting, analytics, and lawful compliance purposes.

We do not treat your credentials, payment details, or internal trading configurations as public content. Public-facing social trading content is limited to the information you choose to expose through provider profiles, signal descriptions, public performance cards, and other visibility controls made available inside the platform.

We may use cookies, local storage, secure session identifiers, and similar tools to keep you signed in, remember preferences, protect against abuse, improve stability, and understand service usage.

Some cookies are strictly necessary for login, navigation, security, and core platform behavior. Disabling required cookies may prevent parts of the service from working correctly.

We do not sell your personal information. We may share limited data only when necessary in the following cases:

• With infrastructure, hosting, email, analytics, payment, support, storage, or security providers acting on our behalf.
• With integrated services or brokers/exchanges when required to provide a feature you intentionally enabled.
• With professional advisers, auditors, insurers, or legal representatives where reasonably necessary.
• With law enforcement, regulators, courts, or competent authorities when legally required or when necessary to protect rights, property, systems, or users.
• In connection with a merger, acquisition, restructuring, financing, or sale of assets, subject to appropriate confidentiality safeguards.

We retain information for as long as reasonably necessary to provide the service, maintain security, enforce agreements, resolve disputes, comply with legal obligations, and preserve internal auditability.

Retention periods may vary depending on the type of record. For example, support history, billing records, login logs, platform activity logs, and risk-protection events may be retained longer than ordinary interface preferences where justified by security, compliance, or operational needs.

We apply reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. These may include access controls, authentication layers, audit logging, restricted permissions, encrypted transport, and internal monitoring.

No system can guarantee absolute security. You remain responsible for maintaining the confidentiality of your passwords, API keys, device access, and account environment. You should notify us immediately if you suspect unauthorized access or a security incident.

Your information may be processed in jurisdictions different from your own, depending on where our infrastructure, service providers, or support operations are located. Where applicable, we take reasonable steps to ensure that information remains protected under appropriate contractual, technical, or organizational safeguards.

Depending on your location and applicable law, you may have rights regarding access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain processing activities.

Some requests may be limited where we must retain information for security, billing, compliance, fraud prevention, dispute handling, or legitimate business purposes.

To make a privacy-related request, contact us at support@hft8.com.

If you use provider or signal features, certain information may be visible to other users according to the controls offered by the platform. This may include provider nickname, public profile description, avatar or banner, signal name, public performance figures, minimum investment thresholds, and other public strategy presentation elements.

You are responsible for ensuring that the content you publish does not violate law, third-party rights, confidentiality obligations, or platform rules.

ConeyAlgo is not intended for children and should be used only by individuals who are legally permitted to use trading, broker, exchange, or financial platform services under applicable law.

Our platform may contain links to brokers, exchanges, payment providers, social media pages, support tools, or other third-party websites. We are not responsible for the privacy practices, content, availability, or security of those third-party services. You should review their own privacy policies before using them.

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, security practices, or operational improvements. The latest version published on the site will govern your use of the service from the effective date shown on the page.